Battery Won't Charge

Battery Won't Charge

First, check that:

  • The charger or adapter cables are completely plugged in, both to your Chromebook and the wall.
  • The power outlet is working.

If your Chromebook still won't charge:

  1. Unplug your charger from the wall and your Chromebook.
  2. Plug your charger back in to your Chromebook, then the wall.
  3. Charge the device for at least 30 minutes.
If you are still experience issues after going through the troubleshooting steps above. Please submit a helpdesk request by clicking here or email support@wattslearningcenter.zohodesk.com. You may also call the school and arrange a date to exchange your laptop or receive further support. 

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